How To Troubleshoot Printer Keep Going Offline in Windows 10
If you have a network printer that regularly goes offline for no apparent reason, this tutorial is for you. I regularly see this issue with clients and it is a very frustrating thing to come up against. Networked devices are supposed to make life easier yet seem to enjoy making life more difficult. So if you want to troubleshoot a Printer Offline Keep Going Offline in Windows 10, read on.
There are several reasons why a printer may go offline. They include:
The viability of each of these depends entirely on what you’re seeing. It stands to reason that if you only see the printer go offline in Windows 10 but the printer itself is on and waiting, it won’t be power, cabling or a hardware issue. If the printer does look to go physically offline, cabling, power or hardware would be the first place to look. Use your judgement to decide which solution to try first. Get all type HP Printer Offline Support from our technical support team for free of cost.
There are several reasons why a printer may go offline. They include:
- Power or cabling
- Network
- Drivers
- Windows setting
- Hardware issue
The viability of each of these depends entirely on what you’re seeing. It stands to reason that if you only see the printer go offline in Windows 10 but the printer itself is on and waiting, it won’t be power, cabling or a hardware issue. If the printer does look to go physically offline, cabling, power or hardware would be the first place to look. Use your judgement to decide which solution to try first. Get all type HP Printer Offline Support from our technical support team for free of cost.
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PRINTER GOES OFFLINE DUE TO POWER OR CABLING
If a printer keeps going physically offline and resetting or switching itself on and off, it could be a power issue. Check the mains cable, the mains supply and change one at a time and retest. Change either the wall outlet or cable, run the printer for a while then test the other if the problem persists.
PRINTER GOES OFFLINE DUE TO NETWORK ISSUES
If your printer is a network printer, it makes sense to check the network settings. Log onto your router (usually through entering 192.168.1.1 into your web browser) and look at Network settings. The most common issue is IP address conflict. Where your printer is assigned an IP address that another device uses.
Within your router settings, assign your printer a static IP address to stop this happening and set it far apart from other IP addresses. For example, if your home network uses 192.168.1.2 – 100, set your printer to something like 192.168.1.250. This should avoid any further IP address issues.
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